Start Here

New here? Start with these.

Not sure where to begin? Begin here. I pulled my ten most useful posts and lined them up in the order that actually builds on itself. Work through them and you’ll be further along than I was after two years of guessing. It’s the whole free foundation. No charge, no catch.

1

Step one

Build your home base

Before anything else, you need a place online that’s yours. Not a profile you rent from an app, a website that works for you around the clock.

Salon Websites

Why You Should Build and Operate Your Own Salon Website

Before you build a thing, here’s why your own website matters more than your Instagram ever will.

Read it →

Salon Websites

How to Build a Website for Your Salon: The Non-Techy Hairstylist Guide

The plain-English walkthrough for building it yourself. No developer, no code, no overwhelm.

Read it →

2

Step two

Get found online

A website nobody can find is a beautiful business card in a drawer. Here’s how the right people start landing on it.

Getting Found Online

How to Start a Beauty Blog for Your Salon Studio

How writing a handful of honest posts quietly brings clients to you for years.

Read it →

Getting Found Online

How to Use Pinterest to Drive Traffic to Your Salon Studio’s Website

The one platform that works like a search engine, not a hamster wheel you post on all day.

Read it →

3

Step three

Turn lookers into loyal clients

Getting found is half of it. Now you turn a curious stranger into someone who books, rebooks, and tells their friends.

Client Experience & Retention

The Salon Customer Journey Into Your Chair: The Trust Funnel

How a stranger actually becomes a client, and how to guide them at every step.

Read it →

Client Experience & Retention

Raising the Bar: How to Give an All-Star Customer Experience

The small things that make people rebook before they’re even out the door.

Read it →

Client Experience & Retention

How to Respond When a Client Ghosts You

Exactly what to say when someone disappears, without sounding desperate or salty.

Read it →

4

Step four

Run it like the business it is

The part nobody taught us. Numbers, systems, and habits, so your business runs on rails instead of running you ragged.

Salon Business Systems

How to Analyze Your Salon Business Numbers and Set Goals

The numbers that actually matter, and how to set goals you’ll actually hit.

Read it →

Salon Business Systems

How to Create a System of Organization in Your Salon Studio

Build the systems that run your day, so your day stops running you.

Read it →

Salon Business Systems

7 Habits of Highly Successful Salon Studio Owners

What the booked-out ones do differently, and how to quietly borrow it.

Read it →

Rachel
A little about me

Hi, I’m Rachel.

I’ve been behind the chair for years, and I run my own salon, which means I learned the business side the slow way: by getting plenty wrong first. In My Salon is the resource I wish someone had handed me back when I started. No theory, no guru act, just what’s actually worked, written down as I figure it out. Pull up a chair. We’ll take it one step at a time.

The Salon Business Audit
Free audit

How healthy is your salon business?

Take the free Salon Business Audit and score the five areas that make or break an independent salon: your website, getting found, client experience, your systems, and your money. About ten minutes, no spreadsheets, no judgment. At the end you’ll know your score and the one thing to focus on next.

    Free. I’ll send your audit straight to your inbox. Unsubscribe anytime, no hard feelings.